Business Tracking Software

The scalable Numara FootPrints 8 delivers powerful capabilities at a price that other enterprise solutions cannot match

Unprecedented in its ease of implementation and configuration, Numara® FootPrints® 8 is the most comprehensive and flexible Service Desk Management Solution on the market today.

Numara FootPrints 8 features:

• Streamlined ITIL compatibility tools
• Comprehensive CMDB with no programming
• Powerful workflow automation
• Bold usability features
• Advanced customization options

Numara FootPrints is designed to help companies:

Align their service desk management functions with the needs of the business

Replace an existing service desk management solution that is not scalable, too expensive to maintain or too cumbersome to upgrade

Automate business processes in multiple areas of the organization

Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify® certification for incident, problem, change and configuration management functions. Many of our customers have also used Numara FootPrints to meet Sarbanes-Oxley requirements for IT compliance.

Unique project-based architecture allows you to automate multiple business processes in a single application, each with its own fields, forms, users, workflow and settings.

Mirroring and enhanced business processes in virtually every area, including Escalation, Change Management, Customer Self Service and Surveys, User Management, Scheduling and Availability and Service Level Management

http://www.numarasoftware.com/FootPrints.asp?src=capterra&trm=product2

Find out how Successful Companies connect with their Customers on Main Street

MainStreet’s BusinessFlow Order Management System (OMS) drives order management and multi-channel commerce.

• Connects: All of your sales channels including ecommerce, call center, eBay, B-to-C, and B-to-B sales.
• Connects: Complete lifecycle order management with inventory control, customer service, fulfillment, and your supply chain.
• Connects: Your ERP system with WMS, CRM, POS, Ecommerce, and Call Center Interface.
• Connects: In real-time, your front office with your back office.
• Connects: Your company with existing and new customers.

Successful: From global computer distributors, to regional clothing retailers, to national parts wholesalers, to consumer products eCommerce companies, to gift importers, BusinessFlow delivers.

BusinessFlow includes integrated modules including inventory control, ecommerce, call center order entry and customer service, payment processing, marketing, customer relationship management (CRM), purchasing, and fulfillment.

It can be configured and customized to match your operations, workflows, business rules, integration needs, data capture requirements, merchandising techniques, and multi-channel sales strategy.

BusinessFlow is a flexible solution and platform that easily integrates with existing systems.

Our software drives sales, integrates and automates operations, increases profitability, and vastly improves customer experience.

“”Our company finally gained control of our customers’ experience with BusinessFlow. The platform enabled a totally customized Ecommerce environment, easily handles our phone orders, and is helping us to implement changes that have long been on the drawing board. In addition, our sales are growing and our profitability is up because our operations are integrated from the time inventory becomes available through the sale, fulfillment and customer services. And, compared to our old system based on Microsoft Commerce Server, BusinessFlow is a champ.” - Chad Luellen, Ex Officio

http://www.mainstreetcommerce.com/