Business Tracking can most easily be defined as the procedures companies implement to track overhead and ROI (return on investment). The importance of implementing accurate business tracking applications is self evident to any business that is trying to succeed in an unstable economy.

These past several months have been a wake up call to businesses large and small, about the need to account for every penny that is spent within the company. The adage that “it takes money to make money” is only beneficial if a company can accurately account for its expenses and show that it is turning a profit.

Because of the current economic climate small businesses actually have a leg up on larger corporations. While some may argue this fact, and say the larger corporations are more immune to economic woes, most people don’t take into account the staggering overhead costs of running companies of this size.

Spending money to make money isn’t a big deal when your retail chain is doing good, but when the economy slumps and sales are down these companies start looking at every place they can cut expenses.

As a small business owner these things are more directly under your control. You do not need to send out a memo to 1500 stores telling them to use less packaging material. Because of this control and the speed at which you can implement changes for your business it puts you in an ideal position to keep your overhead low, and create a better ROI for your company.

With that being said the most important thing to consider is how to optimize this idea for your business. Tracking software is a great way to keep tabs on all of your business expenses ranging from how many hours you or your employees work to how much is being spent on shipping out products.

A lot of the little details that may not have mattered a year ago can now be the difference in a profitable business, or just making ends meet. A lot of my colleges joked about my obsessive need to document all of my business expenses down to pens and paper clips, but as the economy has shifted these same people are now asking for advice on the best way to track these exact type of expenses.

I established Business Tracking Software .com to help others who are trying to run a successful business, yet understand that every business is unique and has different needs. While these needs are addressed by different tracking software applications depending on the size of a company and even the type of service they offer, having an accurate accounting system for expenses and supplies is a universal need.

The practices that we establish today are the same techniques that will help our businesses to succeed into the future. This is an opportunity for us to reinforce the foundation of much of what we do, and to come out stronger when things finally start to turn around. That is not only the sign of a successful business, but a financial philosophy that will allow you to succeed in every aspect of your life.

The web’s best project software

Copper is an easy project management software tool, offering intuitive management of clients, projects, tasks, files, reports, gantt views, timesheets and other features that become indispensable for everyone in your organization.

Be more efficient during the downturn

Copper can help any online team become more efficient. Design, Advertising, Film & TV, Education, Government, Web, Product development, Charity, Religion. Join customers like Apple, Coca Cola, Zenfilm, Mercedes who swear by it.

A quick and simple setup process

We have fully hosted plans with SSL security for a monthly fee. Or if you have your own environment we offer software licenses with full source code. Choose a package and pricing structure and be up and running in minutes!

A system your whole team will swear by

Copper was launched in 2001, and with continual customer feedback we’ve fine-tuned the product. You can be sure that your team will love our leading online project management solution. All you need is a Mac, PC, or mobile web browser.

Manage all of your information online

It’s easy! All members of your team can log in and contribute to project info. Managers can allocate users to tasks and projects, and quickly review and report on your portfolio. Or create a client log in for simple collaborative decision making.

Leave your kids with a better planet

Fewer printed documents, photocopied meeting minutes, hard-copy invoices, travel time, or software manuals! Just an efficient online business tool that lets you get the job done whilst reducing your carbon footprint.

http://www.copperproject.com/

Entry.com is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets.

This comprehensive solution has been driving some of the most demanding and disciplined organizations for 10 years. It also drives small, nimble, and entrepreneurial teams.

How can one system do all this? Entry.com helps your people focus on the right work at the right time. It helps your managers be great managers.

Now available On Demand, you can start using this powerful enterprise software suite right away. No up-front spending needed!

When we say ‘full-function’, we mean it.

It’s real project management software that caters to any level of expertise and project complexity.

It’s help desk software that enables the centralized management of an unlimited number of independent, unique support operations.

Our time sheets are so advanced, they can fill in the data by themselves.

Most of all, executives can manage the entire enterprise with integrated resource and portfolio reporting that includes both project and support work.

http://www.entry.com/

Daptiv is Different

At Daptiv, we think there’s a better way to work. You have work to do, and we believe that managing servers, installing software, and planning for upgrades is something that we should take care of for you. Our leading, award-winning solution for managing projects and portfolios includes an integral collaboration environment to make it easy to work with the desktop tools you know, as well as powerful tools to present information in ways that make sense to you, while creating a single source of truth in your organization. We call this Work Intelligence™

Daptiv is about YOU

In addition, Daptiv allows you to easily extend the standard capabilities of our software. Designed for business users, not coders, Dynamic Applications give you the power to model and support your business processes with new applications that live right alongside the native project and portfolio management applications. You decide what information to capture, who has access to it, and how you want to report on it. The silos of information, and barriers to team success fall away.

Daptiv is easy to use

With its intuitive interface, Daptiv is accessible to everyone in your company – from product developers and IT teams, to senior executives, marketing departments and portfolio managers – and it syncs with MS Project, Outlook and other common desktop tools.

Daptiv is flexible

Daptiv’s secure Web-based environment easily adapts to the work management needs of any department – including IT, marketing, finance and human resources – with point-and-click system configuration and fast creation of forms, reports and alerts.

Daptiv is robust

Daptiv spreads Work Intelligence throughout the enterprise, giving managers and executives unparalleled visibility into project, program and portfolio execution, as well as the ability to measure progress against key business priorities.

http://www.daptiv.com/

It’s priced according to the number of concurrent agents and toll-free usage offering affordable hosted call center solutions to clients.

Telax offers advanced call distribution (ACD), interactive voice response (IVR), 100%call recording, advanced reporting and more. No investment in hardware, software or maintenance is required. Telax, a trusted call center partner since 1999, provides the systems and support so you can focus on your business.

Telax hosts state-of-the-art equipment at a disaster-proof location for IVR and skills-based call routing.

Customer calls are answered with self -service options or directly by your agents at home, or at a centralized facility.

Calls can be routed to any device with a dial tone. Your back up network is as close as your cell phone or a VoIP line.

All calls recorded: Ideal for regulatory compliance, conflict resolution and staff training.

Advanced reporting can provide insight into any aspect of your inbound calls.

Set up and supported by an experienced team, perfect for an organization with little or no IT staff.

All moves, adds and changes can be self administered or done for you by our support team, no additional fee..

Hire, retain and reward top agents – Enable them to work from home! Never lose a star agent, even if they move. At-home agents are more productive, more punctual and have greater job satisfaction. Reduce recruiting and training costs by retaining your top agents! Learn more about a work-from-home program today.

Not using a big name CRM? Telax integrates with what you have. The benefits of voice and data integration are not just for big name CRMs. Many organizations can use integration to better service clients, reduce costs and uncover new opportunities. Unlock new possibilities with your existing system.

http://www.telax.ca/

Unprecedented in its ease of implementation and configuration, Numara® FootPrints® 8 is the most comprehensive and flexible Service Desk Management Solution on the market today.

Numara FootPrints 8 features:

• Streamlined ITIL compatibility tools
• Comprehensive CMDB with no programming
• Powerful workflow automation
• Bold usability features
• Advanced customization options

Numara FootPrints is designed to help companies:

Align their service desk management functions with the needs of the business

Replace an existing service desk management solution that is not scalable, too expensive to maintain or too cumbersome to upgrade

Automate business processes in multiple areas of the organization

Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify® certification for incident, problem, change and configuration management functions. Many of our customers have also used Numara FootPrints to meet Sarbanes-Oxley requirements for IT compliance.

Unique project-based architecture allows you to automate multiple business processes in a single application, each with its own fields, forms, users, workflow and settings.

Mirroring and enhanced business processes in virtually every area, including Escalation, Change Management, Customer Self Service and Surveys, User Management, Scheduling and Availability and Service Level Management

http://www.numarasoftware.com/FootPrints.asp?src=capterra&trm=product2

Oracle Contact Center Anywhere (formerly Telephony@Work CallCenterAnywhere) is a pre-integrated, multichannel contact center platform that takes communications from anywhere and routes them to anywhere.

This platform includes queuing and routing of traditional phone calls in addition to email, chat, fax, and web callback requests. It also provides blended predictive and preview dialing, interactive voice response (IVR), multichannel reporting, tools for supervisors to manage the call center, and call recording-for a comprehensive, unified solution.

Oracle Contact Center Anywhere increases agent, supervisor, and administrator productivity by extending the call center beyond the limits of traditional infrastructure. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence.

Supervisors are empowered with instantly customizable screens and real-time tools for monitoring and coaching agents, no matter where they are located. And, administrators can adapt to changing needs with real-time administration tools for implementing moves, adds, and changes

Contact Center Anywhere is available on demand hosted or on premise (CPE) solution.

http://www.oracle.com/applications/call-center-anywhere.html

MainStreet’s BusinessFlow Order Management System (OMS) drives order management and multi-channel commerce.

• Connects: All of your sales channels including ecommerce, call center, eBay, B-to-C, and B-to-B sales.
• Connects: Complete lifecycle order management with inventory control, customer service, fulfillment, and your supply chain.
• Connects: Your ERP system with WMS, CRM, POS, Ecommerce, and Call Center Interface.
• Connects: In real-time, your front office with your back office.
• Connects: Your company with existing and new customers.

Successful: From global computer distributors, to regional clothing retailers, to national parts wholesalers, to consumer products eCommerce companies, to gift importers, BusinessFlow delivers.

BusinessFlow includes integrated modules including inventory control, ecommerce, call center order entry and customer service, payment processing, marketing, customer relationship management (CRM), purchasing, and fulfillment.

It can be configured and customized to match your operations, workflows, business rules, integration needs, data capture requirements, merchandising techniques, and multi-channel sales strategy.

BusinessFlow is a flexible solution and platform that easily integrates with existing systems.

Our software drives sales, integrates and automates operations, increases profitability, and vastly improves customer experience.

“”Our company finally gained control of our customers’ experience with BusinessFlow. The platform enabled a totally customized Ecommerce environment, easily handles our phone orders, and is helping us to implement changes that have long been on the drawing board. In addition, our sales are growing and our profitability is up because our operations are integrated from the time inventory becomes available through the sale, fulfillment and customer services. And, compared to our old system based on Microsoft Commerce Server, BusinessFlow is a champ.” – Chad Luellen, Ex Officio

http://www.mainstreetcommerce.com/

Born on the campus of the University of Colorado, the original concept was to build the dream calendar system for students. This allowed students to easily overlay all of their class, team and club calendars into a single view, create automatic notification of upcoming events and integrate their calendar data with other Personal Information Managers (PIMs).

Today, the FusionCalendar system has expanded well beyond the borders of the University of Colorado. It is a calendar system that is depended upon by nearly one thousand other organizations across the United States and beyond.

May we add you to our list of satisfied clients?

FusionCalendar is commited to client satisfaction and progressive calendar system advancements.

What does this mean to our clients? That no matter how small the detail, our technical staff is here to help you setup and maintain your system. No question is too small, and no task it too large. We want every user to be as satisfied with our system as, well, we are. We created the prototype of this calendar for internal use and decided to offer our clients the same organizational benefits that we enjoy.

What else does this mean to our clients? That you never have to buy calendar software again. FusionCalendar users can rest assured that when a new addition has been made to the FusionCalendar system, they immediately reap the full benefits. No new software to download or install, no programs to buy.

Learn more about FusionCalendar at our website:

http://www.fusioncalendar.com/

Date and time lie at the heart of every business transaction. Whether it’s reaching sales prospects or monitoring critical events in the supply chain, effective management of real-time, event-driven data is essential for smart business.

eCal’s industry-leading collaborative platform promotes smart business. Using an intuitive calendar interface, deployed over any Internet enabled device, eCal captures the global power of the mobile Internet by delivering and managing time-dependent information generated by disparate groupware applications and legacy systems.

With a low cost of ownership, eCal’s binding of collaborative power affords service providers, infrastructure providers and extended enterprises maximum gains in personal productivity

eCal delivers the most cost effective and highly scalable, event-driven collaborative infrastructure on the market today. Due to our dedication to open architecture and capacity for millions of users, eCal has become the solution of choice for service providers and infrastructure providers. eCal products are designed for scheduling, integration, delivering a comprehensive communication solution that strengthens our customers’ offering and provides them with a clear competitive advantage.

Current attempts by legacy scheduling applications to satisfy the needs of today’s companies fall short due to the fundamental LAN or workgroup topology for which they were designed. Solution providers are painfully aware of the cost and effort required to deploy, scale and manage such systems. In addition to the lack of scalability, their dated design does not provide the integration and accessibility elements required to easily merge applications and provide true anytime, anywhere access.

eCal provides the infrastructure to deliver both scale and access that reaches beyond individuals and workgroups to provide entire companies, multinational branches, clients, vendors and mobilized workforces with highly effective event-driven collaboration. eCal offers customizable solutions, designed to meet the individual needs of service and solution providers.

http://www.ecal.com/