Business Tracking Software

The scalable Numara FootPrints 8 delivers powerful capabilities at a price that other enterprise solutions cannot match

Unprecedented in its ease of implementation and configuration, Numara® FootPrints® 8 is the most comprehensive and flexible Service Desk Management Solution on the market today.

Numara FootPrints 8 features:

• Streamlined ITIL compatibility tools
• Comprehensive CMDB with no programming
• Powerful workflow automation
• Bold usability features
• Advanced customization options

Numara FootPrints is designed to help companies:

Align their service desk management functions with the needs of the business

Replace an existing service desk management solution that is not scalable, too expensive to maintain or too cumbersome to upgrade

Automate business processes in multiple areas of the organization

Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify® certification for incident, problem, change and configuration management functions. Many of our customers have also used Numara FootPrints to meet Sarbanes-Oxley requirements for IT compliance.

Unique project-based architecture allows you to automate multiple business processes in a single application, each with its own fields, forms, users, workflow and settings.

Mirroring and enhanced business processes in virtually every area, including Escalation, Change Management, Customer Self Service and Surveys, User Management, Scheduling and Availability and Service Level Management

http://www.numarasoftware.com/FootPrints.asp?src=capterra&trm=product2

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